Financial Services
Case Studies
Challenges
- Scattered manpower and resources
- Limited skillset and knowledge for IT support across the region
- No consistency in performance reports due to multiple different systems used across region
- Data are stored in a single Data Centre (DC) with no backup facility
Solutions
- Provide 24x7x365 Service Desk and NOC support
- Consolidation of all systems and deployment of 2 main systems to be used across all offices for consistency and ease of business reporting
- Implementation of Hybrid DC for both business operations and backup to ensure business continuity